Instructions

• CTED Citrix Instructions

Common Problems & Solutions

• Setup Personal Folders in Outlook NEW
• Citrix Security Access NEW
• Running Vista and are Unable to Connect to Citrix? NEW
• Outlook Setup for New Users NEW
• Common Error Message: "ICA File Not Found"
• After logging in, when I click on an application nothing happens
• Disable Pop Up Blockers
• I don't have internet access
• Having trouble logging in for the first time (pay close attn. to step 9 & the passcode field!)
• Setup CTED 1-800#

If you have any questions, contact

CTED Information Services Help Desk
M-Th 7am - 6pm
(360) 725-2676
CtedCustServ@cted.wa.gov